These are just a few of the problems we've solved for our customers.
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Deal with something not on this list? We can probably fix that too!
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Late deliveries
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Lost deliveries
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Early deliveries
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Unscheduled deliveries
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Missing deliveries
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Missing trucks
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Limited supply chain communication
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Intermittent supply chain communication
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Follow up calls
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Sailor mouth (see above)
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Check-in texts
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Check-in emails
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Check-in FAXES
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ALL FAXES
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Communication overload
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Holdover fees
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Hotshot fees
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Loss of back haul
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Missed lunches
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Missed family time
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Missed events
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Loss of commodity
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Loss of commodity price
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Broker load tracking
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Lost BOLs
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Late BOLs
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Lost PODs
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Late PODs
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Too many acronyms
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Too many documents
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Lost documents
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Late documents
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Unreadable FAXED documents
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Fake ETAs
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CYA excuses
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Lies
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Fraud
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Overtime expenses
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Shipping emergencies
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Wasted time
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Dispatcher exhaustion
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Emergency status updates
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Driver safety issues
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Language barriers
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Bad directions for lease roads
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Driving in circles looking for obscure locations
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Weather delays
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Traffic delays
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Portal overload
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Reactive issues
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Last to know syndrome
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Standby time
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Non-productive time
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No traceability
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Time shortage
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He said she said arguments
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Location bottlenecks
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Mysterious “at the yard” time